Speaker

Claudia Serrano

Leader of the Communities Area for environmental evaluation in Chile

Environmental Management Consultants - Gestión Ambiental Consultores (GAC)

Claudia Serrano Madrid is a sociologist with experience in public policy, social policy, territorial development and social inclusion. She holds a Ph.D. in Sociology from the École des Hautes Études en Sciences Sociales (EHESS), Paris, and a Bachelor's degree in Sociology from the Pontificia Universidad Católica de Chile. She has held roles in government, international organizations, academia, and consulting, including service as Chile’s Ambassador to the OECD, Minister of Labor and Social Welfare, Undersecretary of Regional Development. She has also served as researcher, professor and policy advisor. Currently, she leads the Communities Area at Gestión Ambiental Consultores (GAC), where she works on community engagement, stakeholder relations, citizen participation, social impact assessment, and socio-environmental management projects. Her areas of expertise include territorial governance, decentralization, social policy, stakeholder engagement, regional development, social inclusion, and public policy analysis.